Privacy Policy

Last Updated: 6 April 2026

Welcome to Masterpiece. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, make an enquiry, or interact with our products and services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

  • Name
  • Phone number
  • Email address
  • City/State
  • Any details you share in enquiry forms or communication

b) Usage Data

When you interact with our website, we may automatically collect:

  • Device details
  • Browser type
  • IP address
  • Pages visited
  • Time spent on website
  • Click actions

c) Voluntary Information

Any additional details you choose to share with us through:

  • Contact forms
  • WhatsApp
  • Email
  • Social media interactions

2. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide requested information
  • Process orders or product-related requests
  • Share updates about new products, offers, or fragrance tips
  • Improve website performance and user experience
  • Understand customer preferences and product demand
  • Support marketing, promotions, or service improvements

We do not sell your personal data to anyone.

3. How We Share Your Information

Your information may be shared only with:

  • Internal team members for enquiry handling
  • Channel partners or distributors (only if necessary to fulfill your request)
  • Trusted third-party service providers (e.g., email services, hosting, analytics)

We ensure all partners follow strict confidentiality and data protection norms.

4. Data Protection & Security

We take reasonable technical and organizational measures to protect your data against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Destruction

While no digital platform can guarantee absolute security, we continuously update our practices to safeguard your information.

5. Cookies & Tracking Technologies

Our website may use cookies or similar tools to:

  • Enhance your browsing experience
  • Analyze website traffic
  • Understand user behavior
  • Provide personalized content

You can disable cookies in your browser settings if you prefer.

6. Your Rights & Choices

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate data
  • Opt-out of marketing emails or messages
  • Request deletion of your data (where applicable)

To exercise these rights, contact us anytime at [Insert Email].

7. Third-Party Links

Our website may contain links to other sites.
We are not responsible for their privacy practices or content.
We encourage you to review their privacy policies before interacting.

8. Children’s Privacy

We do not knowingly collect personal data from children under 13.
If you believe a child has provided information, please contact us so we can delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:

Masterpiece
Email: masterpieceindia99@gmail.com
Phone: (+91) 72921 08535
Address: P.O. Kathghariya, Haldwani,
Distt. Nainital (Uttarakhand)-263139